Client Highlights:
 Interesting Tidbits
Teen Health: According to a study from Scarborough Research, 92% of teens aged 13-17 say that health and a healthy lifestyle are important, and when asked to give themselves a “health report card,” 76 percent of teens gave a grade of B- or higher. 63 percent of teens first ask a parent or guardian for health advice. The internet is their 2nd source.
Healthcare Providers
We work with:
- Dentists
- General Practitioners
- Home Healthcare Providers
- Lifestyle Practitioners (i.e. Plastic Surgeons, MedSpas)
- Specialty Practitioners (i.e. Cardiology, OB/Gyn, Orthopaedics, Peds)
What We Do
Our forte is helping healthcare providers use low-cost tools for community outreach and patient care/ follow-up.
Community Outreach
Marketing through (1) grassroots campaigns that connect you to complementary organizations, (2) very localized internet marketing, (3) participation in community fairs, and (4) event-based sponsorships yields the best results for our clients. Through our proven process, we help healthcare providers in the following areas:
 Through print, web, video, PR, branding, and events, we offer an integrated approach to how you communicate with patients and the community.
Our streamlined processes and hands-on training program set us apart from other firms.
- Brand Development
- Event Marketing
- Graphic Design
- Media Planning
- Public Relations
- Community Education Development
- Video Production, Editing, and Distribution
- Web Design, SEO, and Social Media Optimization (SMO)
Refining The Patient Experience
We review the entire patient experience, from your first point of contact through the follow-up for a long-term relationship. We work with your staff to connect marketing with operations and streamline back office communications among admin, mobile physicians, hospitals, vendors and patients.
Outreach
 Event-based sponsorships
Grassroots co-op marketing
Localized internet marketing
Participation in community fairs
Standardized scripts and procedures to connect outreach effort with incoming calls.
Intake
Accessibility to intake forms
What to expect during your first visit
What to bring to your appointment
Standardized scripts for incoming calls and front-office to ensure quality patient experience
Tracking of patient waiting times
Materials in waiting room
Care
Office procedures for nurses, nurses aids, volunteers and administration regarding patient care
Flowchart of procedures related to external parties
Follow-up
Treatment summary and follow-up care plan
Emergency plan: who to contact and under what circumstances
Common post-op questions posted online and included with the follow-up care plan packet
Standardized scripts and procedures for follow-up calls
If you are interested in a FREE Discovery Meeting, please contact Mary Layman via
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it or toll free at 1-888-826-6440. Richmond, Virginia area: (804)405-0639.
|
